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PHI - Quality Care Through Quality Jobs

We believe that caring, committed relationships between direct care workers and their clients are at the heart of quality care. Those relationships work best when direct care workers receive high-quality training, living wages, and respect for the central role they play.

www.PHInational.org Tax ID 13-3575492



PHI works to transform eldercare and disability services. We foster dignity, respect, and independence—for all who receive care, and all who provide it. As the nation’s leading authority on the direct care workforce, PHI promotes quality direct care jobs as the foundation for quality care.


Drawing on 25 years of experience working side-by-side with direct care workers and their clients in cities, suburbs, and small towns across America, PHI’s trainers, researchers, and policy experts work together to: 1) Learn what works—and what doesn’t—in meeting the needs of direct care workers and their clients, in a variety of long-term care settings; 2) Implement best practices through hands-on coaching, training, and consulting, to help long-term care providers deliver high-quality care; and 3) Support policymakers and advocates in crafting evidence-based policies to advance quality care.