Nobody likes to bring bad news, but sometimes there is no choice. Follow simple rules and make the process less painful for both sides.
Get ready for a conversation
Write down the main points that you have to say. If you're worried, rehearse. Of course, it is not necessary to read out a speech prepared in advance on a piece of paper, but it is better to think out a plan of a conversation and foresee possible difficulties. During the conversation, be calm, but not indifferent.
Choose a suitable place and time
Practicing psychotherapist Amy Morin writes5 Mistakes to Avoid When You're Delivering Bad News that the setting matters. Therefore, choose a place where no one bothers you. If the news requires a follow-up discussion, take some time to answer questions from the other person or just listen to him. Report bad news between business in crowded and noisy spaces - not the best solution.
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