As the daughter of immigrants who came to America not speaking English, Florence Phillips knows firsthand the obstacles newcomers face. After serving three tours with the Peace Corps, she returned to the U.S. and realized the level of need in her own backyard. So, she started a nonprofit that provides low-income immigrants with personalized ESL classes and other educational language and cultural skills programs. Since 2004, the group has tutored more than 5,000 immigrants and helped more than 300 of them become U.S. citizens.
Video: CNN Hero Florence Phillips