We haven't stopped working. And we will (safely) continue thanks to you!
Our country is in the midst of a global pandemic that is forecast to have a long-term impact in a multitude of ways. As an organization, Chrysalis is responding as thoughtfully and consciously as possible. We want to adhere to national and state recommendations and are striving to ensure that the critical services we provide are not completely disrupted. Our clients are among some of the most vulnerable populations in Southern California. We support a community of individuals who do not have a safety net, may not have a social network of support, or may not have a place to wait while our nation and state hope to see a flattening of the curve when it comes to the spread of COVID-19.
Arriving at the decision to close our lobbies was much labored but we understand the immense importance of what our state and nation hope to accomplish with these measures. As an organization, our focus has become providing every opportunity to promote and keep safe the health of our clients, staff, volunteers, and partners as well as preserving and innovating another way of providing services.
Currently, we have been able to do the following:
Employment Specialists are providing case management by phone and email. Our case managers are often one of the few constants in our clients’ lives, and their relationship is tremendously important. Some of these calls are simply to check in, say hi, and confirm a continuing connection point. Others are helping update resumes or talking through housing or other basic needs supports.
Our staff members piloted a program on Monday, March 16 to provide resume preparation services and practice interviews over the phone. All of our volunteers were contacted and briefed on the modifications made to these services. More than 30 of our current volunteers have responded by expressing their interest in assisting with virtual services.
Our on-site mental wellness counselors are available for one-on-one phone sessions. The client services team is creating a plan to continue meetings virtually, and we’re looking at resources to bring clients together for group support sessions by next week.
Our social enterprises are continuing to offer 300 transitional jobs a week, recognizing how vitally important both the cleaning and storage services are for our community, as well as how much our clients rely on their paychecks. We are ensuring that workers are able to allow for social distancing, and taking extra precautions with enhanced cleaning of vehicles and equipment, as well as a continued focus on appropriate personal protective equipment.
Staff members, including Employment Specialists are working remotely and utilizing online conferencing, messaging, and other forms of digital communications to keep services going.