Distress Centre Calgary (DCC) has provided 24 hour crisis support in Calgary and southern Alberta since 1970. We do this through our 24 hour crisis line, email, daily chat, and daily text for our youth. We also have professional counselling for clients with issues that cannot be resolved over the phone. If you need help finding a social, community or government service, 211 is available by phone and online chat. Our Coordinated Access and Assessment (CAA) program serves Calgarians experiencing homelessness out of the Safe Communities Opportunity and Resource Centre (SORCe). All of our services are free.
Our Mission: Provide compassionate, accessible crisis support that enhances the health, well-being and resiliency of individuals in distress.
Vision: Everyone is heard.
Our Values: Accessibility, collaboration, compassion, excellence, inclusivity, innovation, leadership, partnerships, respect, and volunteerism.
OUR CRISIS SERVICES
24/7 Phone Support: All calls to our Crisis Line at 403-266-HELP (4357) are confidential. Calls are responded to by over 230 highly trained volunteers supported by professional staff.
Daily Online Crisis Chat: www.distresscentre.com
Daily Peer Online Chat for Youth: CalgaryConnecTeen.com
Daily Text Messaging is offered to our youth/teens at 587-333-2724.
24 hour Phone Support for Youth: 403-264-TEEN (8336).
Counselling: Free short term professional counseling is offered to individuals, couples and families and groups in crisis.
211: This 3 digit number provides access to a full range of community, social, government and health services and resources in Calgary and area. The free multilingual service is offered 24/7, in over 170 languages. Online chat and text support is also available. www.ab.211.ca
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